This internship was a great
opportunity for me to jump right into the medical field. From day one, I was
able to do meaningful work towards helping the medical/surgical floor improve
the quality of its care. Early on in the internship my floor manager
communicated to me the goals that she had developed for her respective area.
She specifically wanted to work on improving the staff’s responsiveness. I was
able to work with her and the charge nurses to create a plan that would help us
accomplish this goal.
Rounding (going on rounds) with the
nurses not only gave me an opportunity to validate them on their 8 behaviors of
hourly rounding, but it also gave me an opportunity to view what a career as a
nurse would look like. Previously I had never known how busy nurses are with
all the patients that they attend. The ability of the nursing staff to listen
and show compassion to each patient was extremely admirable given how busy they
were.
My duties when rounding on patients
were more of a quality control nature. In order to make the most of each round,
I focused the questions that I would ask the patients on the goal we had set as
a floor. The questions were oriented to help me understand how frequently the
patient felt the nursing staff was visiting them and how quickly they felt the
nurses would respond to their call button. The information given by the
patients provided me with an opportunity to immediately address concerns either
with the patient or with their nurse. It also provided opportunities for me to
validate and give positive feedback to the nursing staff, as many of the
patients were extremely pleased with the care provided to them.
Perhaps the most rewarding part of
this internship has been the relationships that I have been able to build with
both the nursing staff and the patients.
Among the nursing staff there is a feeling of comradery and family; it
was an amazing experience to be apart of this. The nursing staff was always
appreciative of my work and always took into consideration the feedback I gave.
The positive environment among staff members contributed to the great healthcare
provided on the Medical/Surgical floor.
This internship was a valuable
experience for me. It helped to understand the importance of responsive nurses.
It also helped in my ability to see how crucial it is for all members of the
hospital staff to work together in order to provide the best care possible. It
was an amazing opportunity to participate in providing good health care for
patients.
-Jon
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